Privacy Policy

At MetroLooks, we are committed to protecting your privacy. This Privacy Policy outlines the types of information we collect, how it is used, and the measures we take to safeguard it. By using our website, you agree to the terms of this policy.

1. Information We Collect

  • Personal Information: When you create an account, place an order, or contact us, we may collect personal details such as your name, email address, phone number, shipping address, and payment information.
  • Non-Personal Information: We may collect data on your browsing behavior, including IP addresses, browser type, operating system, and pages viewed. This helps us improve our website and personalize your experience.

2. How We Use Your Information

  • Order Processing: To fulfill your orders, provide customer support, and process payments.
  • Communication: To send order updates, promotional offers, newsletters, and important service information.
  • Improvement of Services: To analyze website usage, enhance user experience, and improve our products and services.

3. Sharing Your Information

We do not sell, rent, or share your personal information with third parties, except as needed for:

  • Service Providers: We may share information with trusted third parties who assist in order fulfillment, payment processing, or website maintenance. They have limited access and are bound to protect your information.
  • Legal Requirements: We may disclose information when required by law or to protect our rights, property, or safety.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. Cookies help us remember your preferences, personalize your experience, and gather analytics data. You can choose to disable cookies in your browser settings, though this may impact some site functionalities.

5. Security of Your Information

We employ industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. Although we strive to keep your information safe, no data transmission over the internet is entirely secure.

6. Your Rights

  • Access and Update: You may access, update, or delete your personal information by logging into your account or contacting us directly.
  • Unsubscribe: You may opt out of promotional emails by following the unsubscribe link at the bottom of each email.

7. Children’s Privacy

Our website is not intended for individuals under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of any such data, we will take steps to delete it.

8. Changes to This Privacy Policy

MetroLooks reserves the right to update this Privacy Policy at any time. Changes will be posted on this page, and significant updates will be communicated via email or website notifications.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at metrolooks@gmail.com.