Refund Policy

Thank you for shopping with us at MetroLooks. If you are not entirely satisfied with your purchase, we’re here to help.

Returns

  1. Eligibility: You have 30 days to return an item from the date you received it.
  2. Conditions: To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.
  3. Proof of Purchase: Please include the receipt or proof of purchase with your return.

Refunds

  1. Processing: Once we receive your item, we will inspect it and notify you on the status of your refund.
  2. Approval: If approved, we will initiate a refund to your original method of payment.
  3. Timeframe: Please allow up to 7-10 business days for the refund to reflect.

Shipping

You will be responsible for covering your own shipping costs for returning the item. Shipping fees are non-refundable.

If you have any questions or need further assistance, please contact us at metrolooks@gmail.com.